Warren, MI, US
Job Description
The Mechanical Service Information Author is responsible for developing, editing, and managing high-quality technical service procedures and related content across multiple vehicle systems. This role requires strong technical writing skills, proficiency with CAD visualization tools, and the ability to collaborate effectively in a production-driven environment.
Key Responsibilities
- Develop and write mechanical service procedures and technical content for the following commodities: Chassis, HVAC, Powertrain, Body, Interior, and Exterior.
- Edit and update existing service information as needed to improve clarity, accuracy, and consistency.
- Use Teamcenter and Vis Mockup to generate graphics from math data.
- Utilize Arbortext to develop procedure text, including the creation and use of standardized text strings where applicable.
- Organize and manage publication content by section, subsection, and information type.
- Communicate effectively with internal stakeholders and external customer organizations to gather information and ensure technical accuracy.
Required Skills & Qualifications
- Proficiency in MS Excel, MS Word, and Arbortext.
- Experience with CAD visualization tools; Teamcenter and Vis Mockup experience strongly preferred.
- Strong technical writing ability and attention to detail.
- Excellent communication skills with the ability to explain complex concepts clearly.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Ability to work independently as well as collaboratively within a team.
- Capable of performing in a production-based environment and meeting strict delivery timelines.
Preferred Qualifications
- Background in technical writing.
- Illustration or graphics development skills.
- Dealership or technician experience.
- Bachelor's degree in a technical field such as Computer Science, English, Journalism, Communications, or related disciplines.
Work Site Description:
On-site position (details provided by employer).
Preferred Work Schedule:
1st Shift, Monday-Friday, 8:00 AM - 5:00 PM (flexible).
Core hours: 9:00 AM - 3:00 PM.