Automotive Customer Relationship Coordinator

Dearborn, MI, US

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Position Description:

Marketing and Sales position originating Credit Municipal lease / purchase contracts to dealers and directly with state and local municipal lease customers

Skills Required:

  • Customer Relationship Management
  • Experience Required:
  • 3-5 years in the financial services industry
  • Respond to dealer and municipal customer financing requests including negotiating structure, pricing and financing terms.
  • Effectively communicate technical aspects of the Municipal Lease Program to dealers; state and local government agencies; and provide product information as required.
  • Prepare credit requests with recommendations and submit them to appropriate authority for credit approval.
  • Establish and support strong relationships with municipal customers.
  • Directly manage relationships with appropriate automotive dealership personnel, including Fleet Sales Managers, Commercial Account Managers, F&I Managers and other sales personnel.
  • Support Credit Municipal Finance marketing and dealer training activities. Complete, analyze and monitor marketing reports that track the life cycle of our customer experience including quotes, awards and funding documents.
  • Limited travel is required to attend trade shows, conferences and in-dealer meetings.

Education Required:

Associate Degree

POSITION IS HYBRID / 4-days in office per week




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