Dearborn, MI, US
***SHORT TERM ASSIGNMENT TO END JANUARY 30, 2027*** ***POSITION IS FULLY ONSITE***
Position Description:
The 2000X Studio Digital Operations Coordinator is responsible for maintaining all CAID equipment to support the Design Organization within OEM
Responsibilities Include:
Provide daily assistance & support to the Design Organization in resolving hardware related issues.
Maintain & track 2500 hardware assets (PCs, laptops, monitors, drawing tablets, HMDs, etc.) across multiple Design buildings & remote locations.
Maintain accurate records of hardware within the asset database.
Schedule users for asset deployments/reclamations and coordinate tracking of those assets.
Support yearly incremental/upgrades orders from PCNA.
Keep accurate records and generate reports to management.
Consistently improve existing tracking mechanisms and perform quarterly audits of hardware.
Participate in strategic planning sessions with appropriate business partners including PCNA, ITHQ, Dell Planning and IT site management.
Assist staging teams in the design, development, and implementation of new process initiatives.
Troubleshoot issues as they arise and resolve them in a timely manner. Create shippers for assets needing transportation.
Maintain encrypted USB stick inventory.
Work with IT security teams when updating.
Help with ordering, procuring and delivery of all ancillary equipment to support Design.
Apply program management skills to lead multiple projects including workstation support logistics, hardware tracking, and inventory control.
Support Evolution of Work changes within the studios.
Conduct R&D into new methods to improve existing processes.
Ensure all Design presentation spaces are supported, functional and up to date.
Coordinate any maintenance needs. Work with and supervise vendors/suppliers who support studio efforts.
Collaborate with appropriate 2000X teams and other partners to achieve business objectives.
Build relationships of trust with key collaborative partners and personnel from a variety of departments & support teams.
Skills Required:
Database Administration, Database Design, Microsoft Access
Experience Required:
2-year degree in Business Administration or equivalence of 2 years work experience.
Program management skills experience leading projects and teams.
Ability to think creatively to discover innovative solutions.
Database experience.
Advanced Proficiency in Office 365 tools.
Knowledge and ability to resolve issues regarding hardware management.
Strong written and verbal communication skills.
Strong team player with ability to collaborate.
Self-starter with the ability to multi-task and manage multiple projects.
Ability to champion professional standards & behaviors in all aspects of position duties.
Innovative thinker with ability to transform vision into reality.
Competency with technology related to workstations & presentation spaces.
Education Preferred:
Bachelor's Degree
Use of AI Technology:
Unless expressly authorized in the interview/skill set validation instructions, candidates may not use AI tools or other third-party assistance during an interview or assessment to generate or provide substantive answers to interview questions. Candidates should answer organically in their own words, drawing on their own knowledge, skills, and experience. Failure to adhere to these expectations may result in the candidate being removed from consideration
